This Privacy Policy describes how ThriveWorks Media LLC (“ThriveWorks,” “we,” “our,” or “us”), a Wyoming limited liability company, collects, uses, and safeguards information in connection with our mobile applications, websites, and related online services (together, the “Services”). By using the Services, you agree to the practices described below.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account, contact us, or use the Services, you may provide information such as your name, email address, account credentials, business details, billing information, uploaded documents, and any other content you choose to submit.
1.2 Information Collected Automatically
When you use the Services, we may automatically collect technical and usage information, including device identifiers, operating system, browser type, IP address, pages viewed, interaction events, and diagnostic data. We use cookies and similar technologies to support functionality and analytics.
1.3 Information from Third Parties
We may receive information through authorized integrations you enable, such as banks, payment processors, accounting platforms, analytics providers, and similar services. We only access data that you authorize.
2. How We Use Information
- To create, administer, and secure your account.
- To operate, maintain, and improve features of the Services.
- To process payments and manage subscriptions.
- To provide customer support and respond to your requests.
- To monitor performance, prevent fraud, and enforce our terms.
- To comply with legal obligations and applicable regulations.
- To send service updates and, where permitted, marketing communications — you can opt out at any time.
3. How We Share Information
We do not sell your personal information for money. We may share information with:
- Service providers that help us operate the Services (such as hosting, analytics, payment processing, and customer support), under appropriate confidentiality obligations.
- Authorized integrations you connect to the Services.
- Legal authorities when required to comply with law, enforce our agreements, or protect rights, safety, and property.
- Successors in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate protections.
4. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
5. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, and misuse. However, no system can be guaranteed fully secure, and we encourage you to keep your credentials confidential.
6. Your Choices and Rights
- Access, update, or correct your account information.
- Request deletion of your account and associated data.
- Opt out of marketing communications using the unsubscribe links we provide or by contacting us.
- Manage device-level permissions (such as notifications) through your device settings.
7. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides specific rights, including:
- The right to know what personal information we collect, use, and disclose.
- The right to request deletion of your personal information.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of personal information (we do not sell personal information for money).
- The right to non-discrimination for exercising these rights.
We generally respond to verifiable consumer requests within 30 days. You may submit a request by contacting us at the email below.
8. Children’s Privacy
The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
9. International Users
The Services are operated from the United States. If you access the Services from outside the United States, you understand that information will be transferred to, stored, and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will provide reasonable notice (for example, by posting the updated policy with a revised date). Your continued use of the Services after the changes take effect constitutes acceptance of the updated policy.
11. Contact Us
For questions, requests, or concerns about this Privacy Policy, contact our privacy team at thrivemediaworks@gmail.com.