Refund and Dispute Policy
At ThriveWorks Media, we strive to provide high-quality books, digital products, and courses for small businesses. Your satisfaction is important to us. Please read our refund and dispute policy carefully.
Refund Policy
Digital Products & Courses: Due to the nature of digital content, all sales are final. We do not offer refunds once a digital product or course has been accessed or downloaded.
Books: If you receive a damaged or incorrect book, please contact us within 7 days of delivery for a replacement or refund.
Subscription Services: If applicable, subscription fees are non-refundable once billed. You may cancel your subscription at any time to avoid future charges.
Dispute Resolution
If you experience any issues with your purchase, we encourage you to contact our support team first. We are committed to resolving disputes quickly and fairly.
For any concerns or disputes, please reach out to us at [Your Support Email] with your order details, and we will respond within 2 business days.
Contact Us
If you have any questions about our policy, please email us at [Your Support Email] or visit our website for more details.